Thus, the two workarounds are basically two ways to forcibly reestablish connections between the Mac OS X Mail application and the remote email server. This appears to be a connection issue limited to how the Mac Mail app interacts with specific email providers, which is why it’s not impacting every user. Apple has released several updates aiming to resolve the difficulties (particularly with Gmail), but many users continue to report issues with the once reliable Mail app on their Macs, and one of the more frustrating lingering issues is that new emails don’t consistently show up in Mail app for certain providers. The bundled Mail app for Mac has taken an odd turn by gaining a collection of odd bugs and incompatibilities with a variety of email providers.
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